SECTOR: Consulting, Non-profit, Commercial
DURATION: 3 projects lasting 4 to 6 months each over 1 year
MY ROLE: UX Strategist, User Research, Information Architecture, UX Designer
ACTIVITIES PERFORMED: UX process, standardize deliverables (templates and documentation), UX strategy, user research, content inventory, information architecture, storyboard, personas, wireframe, prototype, client facing design reviews, wrote blogs, mentored, presented internally as a UX subject matter expert and externally at a UX conference.
DESCRIPTION: I worked with graphic designers and developers to redesign websites. It was my role to develop UX plans, conduct user research, lead the UX design process and presented designs to c-suite clients. The websites were designed then built on a content management system.
Outcome: Three websites were developed and are public facing.